Privacy Policy

Privacy Policy

Last Revised: 04/22/2026

The Interventional and Functional Pain Center (The Pain Center of RI ) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, including when you request more information about our services.

This Privacy Policy applies to information collected through paincenterofri.com and any related online forms that link to this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us when you complete a website form, request more information, contact us, or opt in to receive communications from us.

This may include:

  • Name
  • Email address
  • Phone number
  • Preferred contact method
  • General service interest or appointment interest
  • Any message or information you choose to include in a form submission

We do not use cookies or similar tracking technologies for advertising or analytics at this time.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and requests
  • Provide information about our services
  • Contact you about scheduling, general inquiries, or requested follow-up
  • Send marketing emails if you opt in
  • Send marketing text messages if you opt in
  • Improve our internal communication and lead management processes
  • Maintain records of consent, opt-ins, and opt-outs
  • Comply with legal, regulatory, and operational requirements

Marketing Communications

If you choose to opt in, we may send you promotional and informational communications by email and/or text message.

Your consent to receive marketing communications is voluntary. You are not required to consent to marketing emails or text messages in order to submit a form, request information, or receive services from us.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in an email or by contacting us directly.

You may opt out of marketing text messages at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us using the information below.

How We Share Information

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell your personal information.

We may share your information only as reasonably necessary with trusted service providers that help us operate our website and communications, such as:

  • Website hosting providers
  • CRM or contact management platforms
  • Email marketing platforms
  • Text messaging platforms
  • Scheduling or intake tools
  • IT and security providers

These providers may process information on our behalf in order to help us operate our website and communications.

We may also disclose information if required by law, regulation, subpoena, court order, or other legal process, or when reasonably necessary to protect our rights, safety, property, or operations.

Data Retention

We retain the information you submit for as long as reasonably necessary to respond to your request, maintain business and compliance records, document consent and opt-out preferences, and satisfy legal or operational obligations.

Your Choices

You may:

  • Request that we update your contact information
  • Opt out of marketing emails
  • Opt out of marketing text messages
  • Contact us with questions about our privacy practices

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of third-party websites.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information you submit through our website. 

Health Information and HIPAA

If you are a current or prospective patient, certain information may also be subject to our separate Notice of Privacy Practices, which explains how protected health information may be used and disclosed under applicable healthcare privacy laws. Our Notice of Privacy Practices is available here: [link to HIPAA notice].

Please do not submit highly sensitive medical information through general website marketing forms unless the form specifically requests it and is intended for that purpose.

Children’s Privacy

Our website and communications are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website forms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

The Interventional and Functional Pain Center
1150 Reservoir Ave
Cranston, RI, 02818
(347) 364-6817
info@paincenterofri.com